San Francisco area: 1-415-956-1006
Toll free: 1-800-956-LIMO (5466)
Terms and Conditions
Terms and Conditions
* Rates quoted for service provided by Class A Sedan are estimates based on the information given at the time of booking. Final charges will be assessed upon service completion based on the actual services provided.
* Additional charges may apply for service between 11:30 pm and 5:30 am.
* Additional charges may also apply to changes in routing or service, tolls, parking, ASAP orders, special requests and waiting time.
* Rates are calculated by a city’s central area and may be higher based on the actual location where service is provided.
* Rates are subject to change without notice but are confirmed at the time of booking. However, changes in itinerary are subject to rate increases.
* Rates are subject to increases during holidays and peak times.
* For WILL CALL arrivals, cal Class A Sedan for your car when ALL bags have been collected.
* For MEET arrivals, please call Class A Sedan if you do not see your driver by the baggage claim area.
* Your credit card is a guarantee of your reservation. Cancellations must be made 12 hours in advance to avoid the total amount due to be charged to your credit card. If you choose to pay your driver directly with cash, receipts can only be obtained by your driver.
* Wait time and late fee charges will apply for delayed flights arriving in after midnight.
* Changes in service may result in additional charges. For major changes or delays including lost luggage on arrivals, it is the responsibility of the passenger to contact Class A Sedan. Class A Sedan will do its best to accommodate the passenger but may result in a delay and/or additional charges. Due to earlier arrivals or delays, it may be necessary for City Limousine to substitute vehicles that will still accommodate the number of passengers but will not result in any additional charges for upgrades unless the upgrade is requested by the passenger.
Wait Time / Stop Time
* For point to point reservations, wait time will be charged after 15 minutes at $1 per minute.
* For airport meets, wait time charges will apply after 1 hour of the estimated flight arrival time.
* City Limousine does not monitor private flights; therefore, wait time charges will apply 15 minutes after the estimated arrival time.
* Stops on route will be charged a minimum of $15. More than one stop with more than 30 minutes of wait time may go to an hourly rate.
It is the utmost importance that all clients act in a responsible manner to preserve the conditions of our vehicles. The client is responsible for the actions of his/her guests in every regard to the services provided during rental. Client and/or Cardholder are fully financially responsible for any damages and/or major cleaning to the vehicle during rental. A minimum of $200 will be charged for cleaning vomit. Damage in excess of the usual use and wear of the hired car will result in a minimum charge of $150 for the repair and general cleaning of the car. Decision as to the usual wear and use of the car, rests with the company solely, and its experience as to general habitation of hired vehicles and its decision is final. Class A Sedan is not responsible for any personal belongings or for delays or inconveniences due to traffic, unknown or unforeseen mechanical failures or situation beyond our control. Smoking is prohibited in any Class A Sedan vehicle. No alcohol for anyone under 21 years of age.
Charteded Hourly Services
* Minimum required hours must be paid in full.
* Deposits may be required. Non-refundable deposits are required for Weddings, Proms, some Events, Specialty Vehicles, and as advised at the time of booking.
* Reservations must be secured with a credit card or cash and will be charged for cancellations as advised at the time of booking.